AR Recovery / Accounts Receivable Follow-Up Services
AR recovery is focused work on the accounts receivable that has already aged past a normal follow-up cycle — claims sitting with payers, balances stuck in dispute, and revenue that a busy billing team has not had time to chase.
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Why AR Recovery / Accounts Receivable Follow-Up Services Matters
Old accounts receivable is where cash flow quietly disappears. A claim thirty days old is usually simple to fix; the same claim at one hundred and twenty days may have missed an appeal deadline, changed status with the payer, or become effectively unrecoverable — and every week of delay narrows the options.
Aging analysis
Open balances sorted and prioritised by payer, age and recoverable value.
Claim history review
Each account's billing and correspondence history checked before action.
Correction and resubmission
Fixable claims corrected and resubmitted rather than reworked unchanged.
Appeal preparation
Formal appeals assembled for claims disputed on necessity or policy.
Payer escalation
Unresponsive or stalled payer accounts escalated through formal channels.
Write-off documentation
Genuinely uncollectable balances documented and closed with a clear record.
Complete AR Recovery / Accounts Receivable Follow-Up Services Services
The work starts with triage: every open balance is sorted by payer, age, denial status and dollar value, so effort goes to the claims most likely to be recovered first rather than whichever is on top of the pile.
Each claim is then investigated against its actual history — what was billed, what the payer said, whether an appeal was filed, whether a correction is needed — before any action is taken. Balances are not simply resubmitted blind.
Recoverable claims are corrected, appealed or escalated with the payer, while balances that are genuinely uncollectable, such as those past timely filing with no further recourse, are documented and closed out rather than left open indefinitely.
Our AR Recovery / Accounts Receivable Follow-Up Services Process
Every stage is defined, so you always know which claims are moving and what is being done about the ones that are not.
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01
Backlog triage
Every open balance is sorted by payer, age and value, so recovery effort is sequenced by what is actually recoverable rather than worked in the order it happens to appear.
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02
Claim history review
Each claim's full history is checked before any action, including what was billed, how the payer responded and whether a prior appeal was filed.
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03
Correction and resubmission
Claims with fixable errors are corrected and resubmitted rather than sent back to the payer unchanged.
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04
Appeal and escalation
Claims disputed on medical necessity or payer policy are appealed, and unresponsive payers are escalated through formal channels.
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05
Closure and reporting
Balances confirmed as genuinely uncollectable are documented and closed, and the resulting effect on your A/R aging is reported.
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Healthcare providers across the country trust RevaxisMD with their revenue cycle operations.
Get your aged receivables moving again.
We will review your current A/R aging and show you what is realistically recoverable.
AR Recovery / Accounts Receivable Follow-Up Services — Common Questions
How old does a claim need to be before AR recovery applies?
There is no fixed cutoff; it depends on your normal billing follow-up cycle. Typically this work targets claims that have moved past routine follow-up and into a backlog that needs dedicated attention.
Will every aged claim be recoverable?
No, and we do not treat every claim as recoverable by default. Some balances are genuinely past the point of recovery, and those are documented and closed rather than pursued indefinitely.
Do you take over current billing as well as the backlog?
Not necessarily. AR recovery can run alongside your existing billing process, focused specifically on the aged balances that need separate attention.
How do you decide what to write off?
Claims are only closed as uncollectable after their history is reviewed and the recovery options are genuinely exhausted, with the reasoning documented.
What causes claims to become aged in the first place?
Reasons vary — unworked denials, missed follow-up, payer delays — and we report the recurring causes back so your current workflow can address them.
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